In the announcement, HDB reported that it will gradually resume its customer-oriented activities and operations.
According to the latest Singapore Government announcement, the circuit breaker period will come to an end on June 1. Economic and business operations are anticipated to start and go back to normal starting June 2.
Services that HDB will resume offering to customers include the booking of flats, key collection for new apartments and rental properties, lease agreement signing, transfer of flat ownership, financial counseling and completion of resale transactions.
Starting June 8, a couple of additional services will become available. These include signing of tenancy documents and the issuing of keys for commercial properties.
The HDB Hub and branches will be servicing customers strictly by appointment starting June 2. Additional information will be provided as time progresses and measures become even more relaxed in the aftermath of the Covid-19 pandemic.
The HDB e-appointment system is currently non-operational. Appointments will be scheduled by HDB officers who will contact customers directly. Services that will be available via such appointments include housing inspections for ongoing resale transactions and critical maintenance work.
Safe distancing and the use of personal protection remain requirements for those who plan to visit the HDB Hub and branches. Additional information about the measures can be found on the official HDB website.
Finally, construction work will also resume starting June 2. The time-sensitive and critical projects will be prioritised, after which the construction of other projects will also be launched.
All building contractors and professionals involved in such processes will have to follow safety guidelines and personal hygiene measures. The full list of requirements is available under the Building and Construction Authority’s Covid-Safe Restart Criteria.
Whenever project completion dates are affected by the circuit breaker period, customers will be informed about the anticipated new timeline.
One thing to keep in mind is that upgrading works cannot be resumed at the time being. According to the HDB, measures are being considered to expand the range of permitted activities as soon as possible. Specific dates have not been announced yet, however.