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Privacy Policy

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This Privacy Policy explains how Home Guide and its related entities — Home Guide Design & Contracts Pte. Ltd., Home Guide Interior Design Pte. Ltd., HG Interior Design Pte. Ltd., and HG Design Consultants Pte. Ltd. (collectively referred to as “Home Guide”, “SORDC”, “we”, “our”, or “us”) — collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

1. Scope

This policy applies to:

  • Our residential interior design and renovation services operating under Home Guide; and
  • Our commercial design and fit-out services operating under Home Guide or Singapore Office & Retail Design Consultants (SORDC).

It covers all data collected through our websites, contact forms, social media pages, email correspondence, and in-person consultations or events.

2. Information We Collect

We may collect the following personal data:

  • Name, contact number, email address, and residential or business address
  • Information submitted through enquiry, quotation, or consultation forms
  • Project details or design preferences shared during discussions
  • Payment, billing, or invoicing information when required for projects
  • Information automatically collected through cookies or analytics tools (e.g. IP address, browser type, pages visited)

3. How We Use Your Information

Your data may be used for purposes including:

  • Responding to enquiries, preparing quotations, and scheduling consultations
  • Coordinating site visits, project management, and contractor communication
  • Managing project and client records across our companies
  • Improving our services, website experience, and marketing outreach
  • Sending updates, design news, or promotions (only with your consent)
  • Fulfilling legal or regulatory obligations

4. Disclosure of Information

We may share your data with:

  • Our internal staff, designers, project managers, and administrative teams
  • Trusted subcontractors, suppliers, or consultants working on your project
  • Third-party service providers (e.g. hosting, email, analytics, marketing, payment gateways)
  • Government or law enforcement authorities, where required by law

We do not sell, rent, or trade your personal data with any unaffiliated third parties.

5. Data Security

We adopt reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Access is limited to authorised personnel who require the information to perform their duties.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes stated above or as required by law. When no longer needed, personal data is securely deleted or anonymised.

7. Your Rights

You have the right to:

  • Request access to and correction of your personal data
  • Withdraw consent for the collection, use, or disclosure of your personal data

Requests may be submitted via email to our Data Protection Officer. Note that withdrawal of consent may affect our ability to deliver certain services.

8. Cookies and Analytics

Our websites may use cookies and third-party analytics tools to:

  • Improve website functionality and performance
  • Analyse visitor behaviour for site improvement

You can disable cookies via your browser settings, though this may affect some site features.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

Home Guide
(collectively referring to Home Guide Design & Contracts Pte. Ltd., Home Guide Interior Design Pte. Ltd., HG Interior Design Pte. Ltd., and HG Design Consultants Pte. Ltd., operating under Home Guide and Singapore Office & Retail Design Consultants)

📧 Email: hello@homeguide.com.sg
🏢 Address: 2 Leng Kee Road, Thye Hong Centre #02-03, Singapore 159086