Homeguide.com.sg (we, us, our, ours) have designed this privacy policy to help you understand how we collect necessary data to provide you a better service, and how we keep your data private and safe to us. Before you go ahead with our services, we urge you to read this following privacy policy so that no miscommunication can occur between you and us.
Firstly, we only collect such information that can help us provide you better and faster services. The information we collect can be divided into “Personal Information” and “Non-Personal Information”. In case you only visit our website, browse our pages, and leave without filling any forms or taking any of our services, we’ll only collect some non-personal information of yours that may include your device and browser details, referring URL, the time you access to our site, and some other information that doesn’t show your personal data.
We only collect personal information when you fill any form on our website, subscribe to our email newsletter, or take any of our services. The personal information we collect may include your name, email address, and sometimes your phone numbers. We also collect your payment card details when you buy our services.
We generally collect information through the following ways:
We do understand how important is to protect your non-personal and personal data from any unreliable sources, so we implement the highest measures to make sure that your data remains in our safe hands. We make full use of modern data security technologies, firewalls, and encryption to keep protected layers on your data. However, we may not guarantee the use of data in case of any global attack in the internet world. So, by using our site, you automatically agree to assume any misfortune.
The core principle of our privacy policy is to not to sell, rent, trade, or share any of your data to any third parties or marketing firms. However, we may share some of your information with our trusted and reliable vendors who are offering their service for our company. For example, we can share your email address to the servers that take care of our email correspondence. Most importantly, all those vendors are supposed to strictly follow our privacy policy, particularly for data.
We may also use your personal data to reply to your queries, send you newsletters or promotional emails (with your consent), and to provide any kind of technical support.
We use your non-personal data to provide you better and faster service. We also use non-personal information to customize the user experience and to improvise our services. Tracking trends and analyzing users’ interest in our site, we bring time to time improvements in our services. We can also use your non-personal data better administration and provisioning of our interior design services in Singapore.
You hold full rights to prevent us from using your information and sending promotional or other relevant emails to you. We do send an unsubscribe option with each of our promotional emails for your ease.
Just like all other leading websites, we also make log files by logging visitors who come to our website. We must make it clear here that this process doesn’t harm your device or your online activities at all. Following a standard procedure, we put information like browser type, IP address, ISP, exit/referring pages, and data/time stamp in our log files.
The information taken through web server logs is used to analyze trends and user activities on the site in order to provide them a better experience. We must notify here that we only collect such information through log files, which is relevant and important to administer our site in a better way.
Like any other professional platform, we also make use of cookies to track activities and store information with respect to our users’ preferences. Cookies are actually files that contain a small amount of data that is sent to your website from our website. All the websites including Google install cookies on their visitors’ browsers in order to provide a personalized or customized user experience.
To learn more about cookies, you can read this: https://en.wikipedia.org/wiki/HTTP_cookie
Google Analytics is a well-known service by Google that most websites use. This data collection tool helps us track our site’s traffic with adequate details.
To learn more about Google Analytics, you can read this: https://marketingplatform.google.com/about/analytics/
Our website may contain some links that can take you other websites. Remember, this privacy policy is only about our website and we don’t operate other platforms that are linked to our website. Before you use any third party platform through us, we urge you to read its own privacy policy. We won’t be responsible for any misadventure of yours on any third party platform that is linked to us.
We reserve full rights to bring time to time changes in our privacy policy whenever needed. However, at the time of changes, we’ll notify you through a notice on our website or sending an email. We may not notify you for some minor changes, so we encourage you to read our privacy policy time to time, particularly when you avail our services.
If you still have any query or confusion regarding our privacy policy, feel free to contact us at hello@homeguide.com.sg. We’ll give a proper response to your concern ASAP.