We used HG for our 2,056 Sq Ft recently purchased condo renovation: bedroom, kitchen and bathroom. We chose HG because we were familiar with work they did on another home in addition to being one of the few IDs who were willing to do a site visit at no extra cost. This was our first time using an ID.
Quite honestly, we went into this with HG not being our top choice, but they won us over by their attention to detail, speedy response, and very reasonable prices. Alissa is the ID whom we worked with, and we were extremely impressed with the personalized recommendations/suggestions and above all, her professionalism. She would point out so many details which we had never imagined/thought of. Her suggestions were always very appropriate yet not too aggressive. She guided us in the right direction with her experiences.
Below are specific points I’d like to highlight:
– During the site visit, Alissa showed up with pen, paper and a tape measure and we observed that she was diligently drawing pictures, taking measurements and taking many photos. This is in stark contrast to another designer from The Scientist who performed a walkthrough and did a lot more talking than Alissa did, but in the end lacked the expertise and follow-up which Alissa demonstrated.
– Our renovations included conversion of the kitchen into an open concept plan, conversion of guest bedroom into a multi-functional room, which not only expanded the size of our living area, but also serves as our family/TV room, as well as a guest bedroom, and finally, modernizing the bathrooms with colorful, more modern tiles, vanity, bathtub and shower.
– Built/designed much needed cabinets for storage, etc.
Like a good executive, Alissa wasted no time and proved to be a very effective delegator to the subcontractors, but maintained close contact with us every step of the way. Her team members were also like her — very professional and work in time efficient way. Alissa’s follow-up/responsiveness was lightning fast, even a few weeks post-completion. For things she was not directly involved with, she acted very promptly to help us (e.g. getting a new hot water heater etc.).
Overall we couldn’t be happier!! Alissa did a fantastic job to transform our condo into a cozy home, and are happy to recommend her services